Last Updated: August 27, 2025
QUEST TRADERS LIMITED ("we", "us", "our") is committed to protecting the privacy of our users ("you", "your") on our online dating platform. This Privacy Policy outlines how we collect, process, share, and secure your personal data when you use our dating services available at datemex.com (the "Service"). By using our platform, you agree to these data handling practices.
Collected Information
We collect information you provide voluntarily, such as your name, email address, profile details, and preferences during account creation or newsletter sign-up. Our systems automatically gather technical data, including IP addresses, device IDs, and browsing behavior, through cookies and analytics tools to optimize platform performance and user experience.
Information Utilization
Your contact information is used to facilitate account management, messaging, and personalized match suggestions. Technical data helps us enhance platform functionality and ensure secure transactions, such as DMT token purchases (1 DMT = 1 Euro), used for premium features, gifting, and other in-platform purchases. Analytical data informs improvements to our matchmaking algorithms and user interface.
Third-Party Collaborations
We partner with third-party services, such as payment processors for DMT token transactions and analytics providers, to support platform operations. During payment processes, you will be redirected to these partners’ secure environments. These entities handle payment details and usage data according to their privacy policies, and we do not store sensitive payment information on our servers.
Data Disclosure
We do not sell or share your personal data for marketing purposes. Data may be disclosed to: (1) service providers supporting platform functionality; (2) legal authorities when required by law; or (3) in cases of suspected fraud or policy violations. Any sharing is limited to what is necessary to fulfill these purposes.
Protection Measures
We implement advanced security measures, including encryption and secure authentication protocols, to protect your data. While we strive to maintain robust safeguards, no system is entirely immune to risks. You are responsible for keeping your login credentials confidential and reporting any unauthorized access immediately.
Policy Amendments
We may update this Privacy Policy to reflect changes in our dating platform, legal requirements, or operational needs. The updated policy will be posted here with a revised date. We recommend reviewing this page periodically to stay informed about our data practices.
Contact Information
For questions or requests regarding your personal data, please contact us at info@datemex.com. We are committed to addressing your inquiries promptly.