FAQ
Account & Registration
How do I create an account?
Creating an account is easy! Click the "Sign up" button on our homepage and fill out the registration form with your basic information including name, email, age, and gender. You can also sign up using your Google or Facebook account for faster registration.
Is registration free?
Yes, registration is completely free! You can create your profile, browse other users, and use basic features without any cost. Premium features are available for enhanced experience.
What information do I need to provide?
You need to provide your name, email address, age, gender, phone number, and a brief description about yourself. You can also add photos to your profile to make it more attractive.
Profile & Photos
How many photos can I upload?
You can upload multiple photos to your profile. We recommend adding at least one clear, recent photo of yourself to increase your chances of getting matches.
Can I edit my profile later?
Yes, you can edit your profile anytime! Go to your profile settings to update your information, photos, and preferences.
How do I make my profile private?
You can make your profile private in your settings. When private, only users you have matched with can see your full profile.
Matching & Communication
How does matching work?
When you like someone and they like you back, it's a match! You can then start communicating with each other. Our algorithm also suggests potential matches based on your preferences and location.
Can I see who liked me?
With a premium subscription, you can see who has liked your profile. Free users can only see mutual matches.
How do I send gifts?
You can send virtual gifts to users you like. Go to the gifts section, choose a gift, and send it to show your interest. Gifts require credits which can be purchased.
Premium Features
Safety & Privacy
How do you protect my privacy?
We take your privacy seriously. Your personal information is encrypted and never shared with third parties. You can control who sees your profile and what information is visible.
What should I do if I encounter inappropriate behavior?
If you encounter inappropriate behavior, please report it immediately. You can block users and report them through our contact form. We take all reports seriously and will investigate.
Can I delete my account?
Yes, you can delete your account at any time. Go to your profile settings and select "Delete Account". Please note that this action is permanent and cannot be undone.
Technical Support
I forgot my password. What should I do?
Click on "Forgot Password?" on the login page and enter your email address. We'll send you a link to reset your password.
The app is not working properly. What should I do?
Try refreshing the page or clearing your browser cache. If the problem persists, please contact our support team through the contact form.
How can I contact support?
You can contact our support team through the contact form on our website. We typically respond within 24 hours.
Still have questions?
Contact our support team
If you couldn't find the answer to your question, feel free to contact us. We're here to help!